How AI is redefining the guest experiences in Quick Service Restaurants?
Delivering return on imagination for travel and hospitality
Harness data to drive intelligent traveler experience
The pandemic has given rise to a whole new paradigm of needs from travelers for a seamless journey. They live in the ‘now’ and expect a personalized travel experience from brands.
Key trends to watch out for in the hospitality industry
The past year and a half has been a tumultuous time for the travel and hospitality industry, more so for the latter. All indications are that the hotel industry has rebounded from the depths of the Covid-19 pandemic. The U.S. hotel occupancy is returning to pre-pandemic 2019 levels this summer. This is good news…
The Tech4TH story
The last year-and-a-half has upended the world of travel even more than it has other industries. The very nature of travel has changed – business travel has been replaced by virtual meetings and vacations by workcations. Customers are, more than ever, expecting a seamless, personalized experience throughout the journey with a spotlight on safety. Outside of pandemic-induced changes to the industry, millennials are driving demand for sustainable travel.
Reimagining travel with project-to-product transformation
Internal technology organizations are often considered cost centers that “deliver” projects; based on the pre-determined requirements from the business functions within that enterprise.
Intelligent traveler engagement driving customer delight
While every industry talks about customer experience, the travel industry is unique because the product that a travel company sells is an experience. For an airline, the seat is a product; for a hotel, the room is a product; yet the true product that a traveler buys is the experience – experience of a flight, experience of a stay and so on.